Speaker: Reshma Kapoor

Reshma Kapoor is a Senior Product Manager at Microsoft with 20+ years of experience leading and shipping products at scale. She is deeply customer‑obsessed, grounding product decisions in real customer signals to deliver intuitive, high‑impact experiences. Currently she is building and shaping Copilot and Agent management experiences in the Microsoft 365 Admin Center, helping admins confidently adopt, manage, and scale AI across their organizations. She is a strong champion of AI in the new age, focused on making AI practical, responsible, and seamlessly embedded into everyday workflows.