Speaker: Carolyn Caton

Carolyn Caton is a Senior Director of Productivity & Collaboration at Johnson & Johnson, where she leads global service strategy and transformation across cloud, collaboration, and secure digital infrastructure. She brings deep experience modernizing shared services for large, complex enterprises, translating business needs into scalable, resilient technology platforms that improve productivity and customer engagement. Over her career, Carolyn has led global infrastructure and collaboration initiatives spanning cloud, network, data center, storage, unified communications, and security, with a focus on automation, financial transparency, and service excellence. She is known as a servant leader who builds and develops high‑performing global teams through empowerment, communication, and trust. Carolyn is a frequent advocate for collaboration at scale and has spoken to academic and professional audiences on enterprise IT transformation and the future of digital work.