Session: Enabling Change at Scale: How Johnson & Johnson Is Driving AI Readiness and Workforce Adoption

As Johnson & Johnson accelerates innovation across research, manufacturing, and operations, enabling people to work differently—not just faster—has become critical. This session shares a real-world change enablement approach used to support large-scale transformation while balancing productivity, quality, and governance.

Rooted in workforce enablement, J&J’s approach focuses on helping employees spend more time on high-value work by reducing administrative friction and improving access to trusted, high-quality data. Attendees will learn how targeted prioritization, upskilling, and structured adoption programs are used to eliminate non-value-add activities, create space for scientific research, and support innovation at scale. The session also highlights how success is measured across efficiency, economic impact, and workforce engagement—while maintaining strong security and governance standards.

The discussion will explore how J&J sustains adoption through immersive learning experiences, role-based training, internal champions, and ongoing enablement programs. Real examples from awareness sessions, immersion days, and workforce learning initiatives demonstrate how employees are supported to become confident, capable, and actively engaged as new ways of working are embedded across a global enterprise.

Key Topics Covered
• Prioritizing work that accelerates innovation and reduces administrative burden
• Eliminating low-value activities to refocus employees on research and manufacturing outcomes
• Driving workforce readiness through upskilling and AI literacy programs
• Measuring impact using efficiency, economic value, and adoption metrics
• Designing immersive enablement experiences, learning days, and role-based training
• Building a multi-layer change model that includes champions, partnerships, and governance
• Supporting frontline and shared device environments safely and securely