Workshop: Designing Intelligent Intranets: Information Architecture That Powers AI and Great User Experience
Monday, April 20th,Workshop Hours: 9 am – 4 pm
Are you building a new intranet or reimagining an existing one with Microsoft 365, SharePoint, and Viva Connections? This full-day workshop is your roadmap to designing an intranet that not only works beautifully for your users—but also sets the foundation for AI to deliver real value.
We’ll demystify Information Architecture (IA) and show how smart content organization fuels better search, personalization, and Copilot experiences. You’ll learn how to structure your intranet so that content is easy to find, relevant to the right audiences, and ready to support AI-powered tools. Whether you’re just starting out or refining your current design, you’ll leave with practical strategies, templates, and examples to guide your journey.
What you’ll learn:
• How to plan intuitive navigation across your intranet and individual sites
• Best practices for hubs, home sites, and audience targeting
• Page design tips that support accessibility, engagement, and Copilot-assisted content creation
• Smart use of metadata and folders—what works, what doesn’t, and why it matters for AI
• How to use Viva Connections to deliver personalized intranet experiences in the flow of work
• How to take a strategic approach to communications using SharePoint and Microsoft 365
By the end of the day, you’ll understand how IA drives both usability and AI success—and be equipped to build an intranet that meets your organization’s goals and delights your users.