Microsoft 365 Community Conference

Session: Practical AI: Creating Agents for SharePoint That People Will Use

Everyone wants an “AI assistant,” but most SharePoint‑powered agents fail for the same reasons: messy content, weak information architecture, and no clear actions to take. This session cuts through the hype and shows how to design agents that truly help people get work done.

We’ll walk end‑to‑end through the complete build: organizing and tagging content in SharePoint for high‑quality retrieval, shaping simple task flows that reflect real work, and designing the agent with Microsoft 365 Copilot and Copilot Studio. Expect live demos for common scenarios ranging from project management to customer service. We will also cover the AI guardrails your organization needs and the rollout patterns that stick.